About Us
We are Prime Hospitality Group
Ryan Rans
Chief Executive Officer
Ryan has a visionary mind and loves to find new ideas for PHG to explore. His strategic direction keeps PHG growing.
Cynthia Strope
Chief People Officer
Cynthia is passionate about building relationships and partnering with our PHG teams to help nurture a people first culture across all of our brands.
The Prime Hospitality Story
Prime Hospitality Group was founded by husband-and-wife team Kristy and Ryan Rans. Under the leadership of Kristy, an attorney, and Ryan, an expert in real estate development and restaurant concepts, PHG has become the largest Ruth’s Chris Steak House franchise group. Ryan and Kristy are also one of the first non-legacy Ruth’s Chris Steak House franchise owners, with a passion to build a new generation of trust and quality in the Ruth’s Chris family.
The Rans immediately dove into a 13 week training program with Ruth’s Chris. During this time, they worked every position from front of house to back, traveled regionally to enhance their multi-unit management experience, and participated in the opening of a new Ruth’s Chris location. This firsthand experience served as the foundation on which they have built their teams; with a focus on delivering the fine dining experience one expects from Ruth’s Chris. To date, Prime Hospitality Group’s Ruth’s Chris locations have earned some of the highest honors within the Ruth’s Chris Steak House family.
With the design of each PHG location, the Rans are committed to surprising and delighting each guest with an ambiance that incorporates new and innovative design elements. A visit to a PHG location provides an assortment of experiences a guest may choose from, including: elevated dining room spaces; distinctive outdoor patios; welcoming bars; and sought after private dining room spaces. Each area of a PHG location is meant to provide its own unique experience.
In 2018, the PHG family of brands grew with the addition of Bin 23 Bistro, a traditional European Bistro serving French-influenced favorites along with curated wines and craft cocktails. In 2020, The Exchange, a craft cocktail and whiskey bar stocked with the best whiskies in the world, also joined the PHG family of brands.
As we grow and expand our family, our Core Values and drive remain the same: to keep our promises when it comes to quality, stay fresh in our approach, and find and develop the absolute best Team Members. Each meal and drink should always be amazing, but it’s the experience and hospitality our loyal guests come back for.
Our Core Values
PHG’s Core Values are the foundation of our company. These values, which have been carefully selected, act as our path to success and reflect our enduring culture.
Demand for Excellence
- Bring your best every day
- Continually strive for perfection
- Practice fanatical attention to consistency and detail
- Be best-in-class and expect it of others
Passion for Hospitality
- Service the guest above all else
- Treat every guest and team member with respect
- Build strong relationships
- Understand the value of reputation
Desire to Win
- Strive for constant improvement
- Always want more
- Live on a quest for knowledge
Unwavering Commitment
- Strive to go above and beyond
- Be dedicated and devoted to yourself, guests, and your team members
- Encourage and develop your individual abilities
Hunger to Grow
- Be hungry for achievement
- Be enthusiastic, energetic, and tenacious
- Never be satisfied
11 Ruth’s Chris Steak Houses
Our foundation was built on curating a family of Ruth’s Chris Steak Houses that deliver on the perfection you expect each and every time you visit. From informed and attentive service to stunning meals, our Ruth’s Chris teams make sure you love every moment.
Bin 23 Bistro
We’ve always had an incredible passion for pairing the finest food with the perfect drink. Our traditional French bistro showcases our love for French cuisine with a menu made entirely in-house from a variety of local purveyors, and our unique cocktail menu and extensive wine list offers the best pairing to enhance every bite.
The Exchange
We are purveyors of fine spirits – home to over 450 whiskeys, more than any other speak easy in the country. Join our team and deliver the best craft cocktail experience based on authentic, prohibition era recipes, made with exceptional craftsmanship in our vintage speakeasy cocktail and whiskey bar.