About Us
We are Prime Hospitality Group
Ryan Rans
Chief Executive Officer
Ryan has a visionary mind and loves to find new ideas for PHG to explore. His strategic direction keeps PHG growing.
Cynthia Cox
Chief People Officer
Cynthia focuses on PHG’s greatest asset: Our People. Leveraging her strategic mindset, she is developing our People Strategy, ensuring an integrated set of practices and beliefs are in place to attract, retain, and develop thriving business teams to accomplish our annual and long-term objectives.
The Prime Hospitality Story
Prime Hospitality Group was founded by husband-and-wife team Kristy and Ryan Rans. As an attorney and expert in real estate development and restaurant concepts respectively, Kristy and Ryan became some of the first non-legacy Ruth’s Chris Steak House franchise owners in the country, building a new generation of trust and quality into the Ruth’s Chris family.
Kristy and Ryan immediately dove into 13 weeks of training in Ruth’s Chris restaurants. During their training program, they worked every position from front of house to back, traveled regionally to enhance their multi-unit management experience and participated in the opening of a new Ruth’s Chris location. This firsthand experience served as the foundation on which Kristy and Ryan have built their teams; each with a focus on delivering the fine dining experience one expects from Ruth’s Chris. The Rans also strive to delight each guest by providing a dining ambiance that incorporates new and innovative design elements. To date, Prime Hospitality Group’s Ruth’s Chris locations have earned some of the highest honors in the entire Ruth’s Chris Steak House Group. In 2018, the Prime family grew with the addition of Bin 23 Bistro Wine Bar & Marketplace, inspired by a love for sharing great food and wine with neighbors. In 2020, The Exchange Whiskey Bar joined the PHG family as a new take on a prohibition-era bar and restaurant, with two locations in Indiana.
As we grow and expand our family, our values and drive remain the same: to keep our promises when it comes to quality, stay fresh in our approach, find and nurture the absolute best team members, and remember that the meal is always amazing, but it’s the experience you go back for.
Our Core Values
PHG’s Core Values are the foundation of our company. These values, which have been carefully selected, act as our path to success and reflect our enduring culture.
Demand for Excellence
- Bring your best every day
- Continually strive for perfection
- Practice fanatical attention to consistency and detail
- Be best-in-class and expect it of others
Passion for Hospitality
- Service the guest above all else
- Treat every guest and team member with respect
- Build strong relationships
- Understand the value of reputation
Desire to Win
- Strive for constant improvement
- Always want more
- Live on a quest for knowledge
Unwavering Commitment
- Strive to go above and beyond
- Be dedicated and devoted to yourself, guests, and your team members
- Encourage and develop your individual abilities
Hungry to Grow
- Be hungry for achievement
- Be enthusiastic, energetic, and tenacious
- Never be satisfied
Seven Ruth’s Chris Steak Houses
Our foundation was built on curating a family of Ruth’s Chris Steak Houses that deliver on the perfection you expect each and every time you visit. From informed and attentive service to stunning meals, our Ruth’s Chris teams make sure you love every moment.
Bin 23 Bistro & Marketplace
The idea for Bin 23 came from wanting to share our love of wine and food with our neighbors. We highlight a revolving list of our favorite wines from around the world, and our menu leads with bistro specialties and artisan-style pizzas made in an Italian Marra Forni brick oven.
The Exchange
Coming soon to downtown Indianapolis in 2020!